FREQUENTLY ASKED QUESTIONS

Have questions? Well then you're in the right place. Read on to find answers to common questions we receive about our lighting solutions. If you can't find an answer you can chat with Jingles™ below!

Christmas Decor FAQs

Please note: Each Christmas Decor franchise is independently owned and operated. Services, pricing, and availability may vary by location. For the most accurate information, reach out directly to your local franchise.

General

Christmas Decor has been decorating since 1986 and franchising since 1996.
Christmas Decor franchises collectively serve more than 40,000 customers across 48 states and Canada.
Yes. Every Christmas Decor franchise is fully insured and trained in professional installation safety standards.
Yes. Each local office operates as an independently owned and operated Christmas Decor franchise, supported by our national brand and training network.
Most images feature real Christmas Decor projects performed by our local and national teams, along with a few conceptual design renderings.

Scheduling & Process

Contact your local Christmas Decor professional as early as possible. The decorating season is short, and appointments typically fill up by mid-November.
Not for exterior installations. Our crews work efficiently and can complete your display even if you’re away.
Yes. Your Christmas Decor representative will schedule a convenient takedown date after the season.
Your designer will confirm your installation plan, schedule your setup, and provide updates throughout the process—including proactive maintenance visits.

Pricing & Estimates

Each project is custom-designed. Residential packages often start around $1,500, with commercial projects varying based on size and complexity.
Yes. Design consultations and estimates are complimentary with no obligation.

Holiday Décor Services

We provide a complete turnkey experience: professional design, expert installation, in-season maintenance, timely takedown, and off-season storage.
We create custom designs using roofline lighting, trees and shrubs, window accents, ground displays, and daytime décor such as wreaths, garlands, and bows.
Yes. Many franchises also provide décor for other occasions—Halloween, Hanukkah, Diwali, Fourth of July, Easter, Valentine’s Day, and more. Availability will vary.
Many franchises provide large-scale installations for cities, restaurants, shopping centers, hotels, casinos, parks, and event venues—transforming entire blocks into festive destinations.
Some locations provide interior holiday décor such as lobby trees, wreaths, and garlands for homes and businesses.
For warranty and safety reasons, we install only our professional-grade décor systems and cannot install customer-supplied products.
Yes. Our Service One Program includes full maintenance throughout the season and proactive service checks to keep your display shining.
Yes. All décor, materials, and accessories are stored securely by your local Christmas Decor team for next season’s use.

Equipment & Quality

Our décor is manufactured to Christmas Decor’s specifications—longer-life bulbs, fuller greenery, UL-rated wiring, and durable installation accessories.
Décor is included as part of your all-inclusive service package. You’re not purchasing materials; they’re refreshed and replaced as needed.
No. Storage is built into our all-inclusive service pricing.
Usually not. Most homes and businesses have sufficient power. Larger projects may require additional circuits or temporary power solutions.

Permanent & Specialty Lighting

Some locations provide smart and permanent lighting systems such as PermaLites365 and Twinkly Pro for year-round use. Availability varies by franchise.
Some locations design lighting for weddings, corporate events, concert venues, and other special occasions throughout the year.

Franchise Ownership FAQs For Prospective Owners

Christmas Decor began franchising in 1996 and has grown to over 250 locations across North America.
Franchisees benefit from a strong national brand, exclusive commercial-grade décor, proven systems, and ongoing business and marketing support.
Investment levels vary by market and equipment needs. Our Franchise Development team can provide a detailed Franchise Disclosure Document (FDD).
While prior home-service experience helps, many successful owners come from landscaping, construction, or entrepreneurial backgrounds.
New owners attend Christmas Decor University for hands-on training in design, operations, safety, and sales. Ongoing support includes marketing, technology, and peer mentorship.
Yes. Many franchisees combine Christmas Decor with complementary services such as landscape lighting or outdoor living to generate year-round revenue.
Visit christmasdecor.net/franchise to request information and connect with our development team.

Still have Questions?

Use the form to send us a message and one of our support team members will get back to you right away. You can also contact our team using the phone number or email address below or speak to Jingles™ right now by clicking the chat icon below. If you have a question about franchising, please visit our franchise page here.

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